Frequently Asked Questions

Domestic Shipping: For orders within India, we offer standard shipping, typically delivered within 7 business days. Expedited shipping options are also available for faster delivery.

International Shipping: We provide international shipping to various destinations worldwide. Delivery times may vary based on location and customs clearance, typically ranging from 7 to 14 business days.

At Kelokart, we understand the anticipation of receiving your order promptly. The delivery timeframe for your order may vary based on several factors:

Domestic Orders: For orders within [country], standard shipping typically takes around 7 business days for delivery. Expedited shipping options may deliver within 4 business days.

International Orders: International shipping duration may vary widely based on the destination and customs processing. Deliveries usually range from 7 to 14 business days, but please anticipate longer transit times for international orders.

Special Circumstances: Please note that unforeseen circumstances, including weather conditions, holidays, or customs clearance, may impact delivery times. We strive to ensure timely delivery but appreciate your understanding in such cases.

Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information. This allows you to monitor the status of your delivery.

Placing an order at Kelokart is simple and convenient, ensuring you get the sports products you need with ease:

1. Browse Our Catalog: Explore our wide range of sports products available on our website. Find the items you wish to purchase by navigating through categories or using our search function.
2. Select Your Products: Click on the desired product to view detailed information, including specifications, sizing options, and pricing.
3. Add to Cart: Once you’ve selected your preferred item(s), click the “Add to Cart” button. You can continue shopping or proceed to checkout.
4. Review Your Cart: Visit your shopping cart to review the items added. Here, you can adjust quantities, remove items, or apply any available discount codes.
5. Checkout: When you’re ready to complete your purchase, proceed to checkout. You’ll be prompted to enter shipping details, select a shipping method, and choose a payment option.
6. Account Setup (Optional): You can choose to create an account for a more personalized experience or proceed as a guest.
7. Payment: Enter your payment information securely through our encrypted payment gateway. Review your order summary and confirm the purchase.
8. Order Confirmation: Once the order is successfully placed, you’ll receive an order confirmation email with details of your purchase and an estimated delivery date.
9. Track Your Order: Keep an eye on your email for shipping updates and use the provided tracking information to monitor the progress of your delivery.
10. Enjoy Your Purchase: Your sports products will be on their way! Feel free to contact our customer support team if you have any questions or need assistance.

At Kelokart, we’re committed to assisting you and addressing any queries or concerns promptly. Here’s how you can reach out to our dedicated support team:

Email Support: For general inquiries, product information, or assistance, you can email us at info@kelokart.com. Our team will respond to your query within 24 hours.

Phone Support: Should you prefer speaking to a representative, you can contact our customer support hotline at +91-7428221866. Our friendly staff will be happy to assist you during our operating hours.

Contact Form: Alternatively, you can fill out our contact form on our website, providing details about your query or concern. Expect a timely response from our team.

Social Media: Reach out to us on our social media platforms, where we actively engage with our community and respond to messages.

Our dedicated support team is here to provide you with the assistance you need. Feel free to contact us through any of these channels, and we’ll be delighted to help!

At Kelokart, creating an account is not mandatory to browse our products. However, to place an order, we recommend creating an account for a seamless and personalized shopping experience.

Benefits of an Account: Creating an account provides several advantages, including order tracking, faster checkout for future purchases, access to order history, and exclusive offers or promotions tailored to your preferences.

Account Management: Your account allows you to manage your personal information, shipping addresses, and communication preferences, ensuring a smoother shopping journey.

Express Checkout: By having an account, you can save time during future purchases by storing your shipping details and payment information securely for quicker transactions.

Join Our Community: Additionally, joining Kelokart’s community through an account enables you to stay updated on the latest products, promotions, and sporting news.

Data Privacy: Rest assured, your personal information is securely stored and managed according to our Privacy Policy. We prioritize the security and confidentiality of your data.